How to Deal with Angry Customers Face to Face? “The service you promised doesn’t work! I want my money back, and I want it right now! And I’m telling everybody I know how...
This is a question asked from time immemorial—are entrepreneurs born or made? Do they fall into a category, born with a special talent, drive, and the desire, nay, the need...
Building an enthusiastic customer following is the key to achieving success in any business. It is vital that your business strategy is designed to meet customer’s...
Like in real life, being different from the crowd in business will make you conspicuous. When your business is different, you attract attention and consumers begin to...
In business, customer experience is described as an interaction between the customer and the organization over a period of time. It is a relationship with three dimensions...
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